Access to your Student Information System through Heartland’s TouchNet platform allows us to obtain your delinquent account data as soon as you set the account to a delinquent status. As we mentioned, acting early is crucial to recovery success. And, since we post payments directly back to your Student Information System, there is no need to manually enter payment data or account updates.
Don’t use TouchNet’s platform? That’s okay. We can access your data with a little help from your technology team.